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Does a junk removal company get more from its Google Business Profile or its website?

About the same, and they feed each other: across 15 businesses, profile actions (call taps, website clicks and directions) roughly equal the website's organic clicks, a median ratio of 1.00. Profile website clicks equal about 57% of organic website clicks and move with them month to month, so much of a site's Google traffic likely starts on the profile.

By Justin Hubbard, who runs Adimize and has owned and operated a junk removal and dumpster rental company for over 12 years

Based on 15 businesses with a Business Profile and Search Console in the same months (17 for reviews), Oct 2025 - Sep 2026

Profile vs website, same business, same months

Per business, per monthMedianMiddle half
Profile actions6742-160
Profile call taps14.55.8-23
Organic website clicks7826-128
Profile actions per organic click1.000.77-1.43
Profile call taps per organic click0.210.14-0.29
Profile website clicks as a share of organic clicks57%50%-67%
15 businesses. Profile actions beat organic clicks at 7 of 15. Month to month, profile website clicks track organic clicks closely (correlation 0.90, 7 businesses with 8+ months).

Counting each visit once

Because profile website clicks also show up as organic clicks, the fair combined count uses them once. On that basis, the profile's own call taps and direction requests are about 34% of combined contacts (middle half 16%-41%), and the website's organic clicks are the rest.

Reviews and organic traffic

Businesses with more Google reviews also get more non-brand organic clicks (correlation 0.60, 17 businesses), but the link disappears once profile views are taken into account. More reviews travel with bigger, busier businesses; they don't explain the website traffic on their own.

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Short, useful, written from inside a $2M home service company. Read by 2,000+ service business owners.