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How many calls come from a junk removal Google Business Profile compared with Google Ads?

Where ad call tracking works, about as many: profile call taps were about half of all call-type contacts in 6 businesses running both, roughly one profile call tap for every tracked call from Google Ads. Counting ad form leads too, the profile was about 38% of contacts.

By Justin Hubbard, who runs Adimize and has owned and operated a junk removal and dumpster rental company for over 12 years

Based on 6 businesses with a Business Profile and Google Ads in the same months, Oct 2025 - Sep 2026

Profile calls vs ad calls, same business, same months

Per business, per monthMedianMiddle half
Profile call taps19.714.9-23.0
Ad calls (Search calls + Local Services phone leads)19.013.4-33.8
Profile share of call-type contacts50%49%-52%
Profile share of all ad leads incl. forms38%28%-44%
6 businesses with a Business Profile and Google Ads whose ad call tracking passes a basic check (tracked leads 2%-40% of ad clicks). 9 businesses have both; the other 3 track almost no ad calls or count mostly soft actions.

Why tracking decides the answer

Businesses with broken ad call tracking look like their profile brings almost all of their calls. That's a tracking gap, not a real split: fix call tracking before comparing channels.

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Short, useful, written from inside a $2M home service company. Read by 2,000+ service business owners.